Trust & Security
Here is how payment, delivery, invoicing and support actually work with us.
Shopping securely
Payments are encrypted and processed through Shopify. These payment methods are active in our shop:
Digital delivery
After successful payment you receive your order by email — a key, login details or a confirmation, along with usage instructions. Nothing is shipped.
Invoice
We provide an invoice with every order. Please check at checkout that your billing details are complete.
Support
You can reach us by email and through the support chat. We deliberately do not promise fixed response times — we reply during our service hours.
support@officelizenz24.de
Mon–Sun 10:00–19:00
Warranty
The warranty period is specified for each product and shown on its page. If no warranty is specified for a product, we do not advertise one.